BUSINESS OPERATIONS + SYSTEMS FOR GROWING BUSINESSES

You built something worth growing. Now the day-to-day can’t keep up.

Whether you’re untangling what’s already there or starting from scratch, I help growing businesses and non-profits build clearer systems, improve the day-to-day, and use automation and AI where they make sense.

Vashti Patrick-Joseph, founder of OpsLucent



You know something isn’t working, but can’t quite name why. I help pinpoint what’s getting in the way and give you a clear, prioritized plan for what to tackle first.


A Specific Fix

Have a project, problem, or one-off need that needs to get done? I step in, figure out what’s needed, handle the moving parts, and see it through.


For businesses and non-profits that need an experienced operations partner month to month, not just for one project.

A few examples of the work in practice.

Before You Automate

Under new ownership, this established business had inherited disconnected accounts, outdated setups, and manual ways of working. For Phase 1, I reviewed and optimized key digital systems, connected essential tools, improved website analytics and tracking, and began identifying where better processes and automation could make the work easier.

From Spreadsheets To Systems

A beauty brand had outgrown its spreadsheets and disconnected systems. I led the ERP implementation, coordinated the data migration, staff training, and accounting integration, and helped create one source of truth across channels.

Built For Global. Ready On Time

A brand’s retail footprint had expanded into the UK, EU, and Canada, which meant ingredient, label, and claims compliance all had to stay aligned across multiple partners and markets. I coordinated the moving parts across the contract manufacturer, compliance partner, and packaging manufacturer so each launch stayed on track.

“Stop throwing AI at problems you haven’t even fully defined yet. Vashti delivered one of the clearest, most practical breakdowns of AI implementation I’ve seen—good systems don’t replace people, they support them.”

Latifah Abdur
Fractional CMO + Founder, Bloom Connections

Ready to give your business breathing room?

Whether it’s a one-time diagnostic, a specific fix, or an ongoing (fractional) partnership, let’s talk through what’s going on and what needs attention first.

Not ready to book a call? Start here.
In about 3 minutes, get a clearer view of what’s working behind the scenes, what may need attention, and where to focus first.